Ordering Information

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How will your order be processed?
We will process your order in a timely manner.
All orders, for in-stock items, will be processed and shipped
within 2 business days. Orders are subject to credit approval and product availability.

Once we have received your order, we will check your order
and send you a confirmation email(sent automatically). When you receive your confirmation email, please review it thoroughly. Please reply back to us only if you found error or mistake on the invoice. Otherwise you don't need to reply to the email.


Can I pay by Money Order?
If you don't have a credit card or simply just don't want to
place order on-line, you can mail us your order along with your payment(Money order or Cashier's check) or Fax us your order.

Top Scale Models
25440 Wharton Dr., Valencia, CA 91381
Fax: (661) 284-1913


Do you ship to outside of US?
Yes, We ship to foreign country*.
However, all orders from outside US have to pay by
PayPal or Bank wire transfer. No credit card, no COD.
Please contact us at,
order@topscalemodels.com
for the detail and shipping charge.
*There are some restricted countries we can not ship to. please ask us.


Return policy
We have 10 days return policy.
All returns must have RMA number prior to return item(s)
Please contact our Return Department first at,
return@topscalemodels.com
for RMA number and direction.

 

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